Privacy Policy

The ScottsMiracle-Gro Company and its affiliated companies and brands, including Miracle-Gro, Miracle-Gro Nursery Select, Ortho, Roundup, Osmocote and Whitney Farms (“ScottsMiracle-Gro”) gather certain types of information from visitors to our web site. We are providing this privacy policy to help you understand the types of information we gather, how it is used and shared, and how you can update or modify user profile or registration information you have provided to us online. This policy applies only to information collected online at (the “ScottsMiracle-Gro web site”).

Information Collected

  • General Browsing Information: Any time you visit the ScottsMiracle-Gro web site, we gather certain non-personally identifiable information regarding the means you use to access the ScottsMiracle-Gro web site. This non-personally identifiable information includes the type and version of your browser, your service provider, your IP address, and any search engine you may have used to locate the ScottsMiracle-Gro web site. We use this information to help diagnose problems with our server, administer the ScottsMiracle-Gro web site, and compile broad statistical data. In addition, ScottsMiracle-Gro gathers certain navigational information about where you go on the ScottsMiracle-Gro web site. This information enables us to determine which areas of the ScottsMiracle-Gro web site are most frequently visited and helps us to tailor the ScottsMiracle-Gro web site to the needs and interests of our online visitors.
  • Personal Information Voluntarily Provided: We gather personal information you provide to us (such as your name, address, e-mail address, telephone number, demographic information, ) when you request information about a product or service, register on the ScottsMiracle-Gro web site, request email reminders or email newsletters, sign up for a service, enter one of our sweepstakes or contests, take a survey or use any of the other interactive portions or features of the ScottsMiracle-Gro web site. When personally identifiable information is requested on the ScottsMiracle-Gro web site, some requests are marked as “Required”; this personally identifiable information is necessary to allow you to participate in the feature or service you’ve requested.
  • Information Provided by You Relating to a Job Opportunity: If you elect to voluntarily create a job interest profile through the ScottsMiracle-Gro web sites to show interest in a job opportunity with ScottsMiracle-Gro, you will be providing your name, mailing address, telephone number, e-mail address and information with respect to work experience, educational background, position sought and at your option, the information contained in your résumé.

How Your Information Is Used
We use the information collected at the ScottsMiracle-Gro web site for the following purposes:

  • To understand your needs and preferences, to develop, market, sell or provide products and services, and possibly to conduct surveys, research and evaluations.
  • To complete your request for services or respond to your use of features on the ScottsMiracle-Gro web site.
  • To tailor your experience on the ScottsMiracle-Gro web site to your interests and geographic region.
  • To respond to your inquires about our products and services.
  • To inform you of special events and offers or programs offered with our selected companies.
  • To manage and develop ScottsMiracle-Gro’s business and operations, administer accounts, collect and process payments.
  • To detect and protect ScottsMiracle-Gro and other third parties against error, negligence, fraud, theft and other illegal activities and to audit compliance with policies.
  • As permitted by, and to comply with, any legal or regulatory requirements.
  • Any information you provide to us about your interest in a job opportunity at ScottsMiracle-Gro will be accessed by ScottsMiracle-Gro’s personnel for the purpose of considering, and possibly responding to, your interest in ScottsMiracle-Gro and for planning and monitoring our recruitment campaigns.

Disclosure of Personal Information
We collect and maintain the personal information of our consumers for the use of ScottsMiracle-Gro and its affiliated companies, such as Scotts Lawn Service and Smith & Hawken. We do not sell or rent your personally identifiable information to third parties, and do not share or trade your personally identifiable information with third parties other than as described below.

  • Selected Companies: ScottsMiracle-Gro may work with select retailers and other companies at various times to provide expanded services that relate to ScottsMiracle-Gro web site or its visitors. As part of such a relationship, ScottsMiracle-Gro may share with these companies or these companies may interact with your browser, collect or have access to some or all of the information collected in connection with certain interactive functions offered on the ScottsMiracle-Gro web site (such as, the E-Mail Reminder Service) or on other web sites where ScottsMiracle-Gro provides advertisements and interactive functions.
  • Service Providers: ScottsMiracle-Gro may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services, monitoring web site activity and running special promotions, such as sweepstakes, contests or surveys. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.
  • Business Transfers: In the event that ScottsMiracle-Gro sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of ScottsMiracle-Gro or a ScottsMiracle-Gro affiliated company or brand are acquired, consumer information may be transferred as part of the acquisition.
  • Compliance with Law/Safety: ScottsMiracle-Gro may disclose specific personal information based on a good-faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of the ScottsMiracle-Gro web site, the web site itself, or the public.

Managing Email Communications
You may always discontinue your receipt of future email newsletters and/or other email communications you previously requested from ScottsMiracle-Gro by logging on to your registered account and changing the preferences for the applicable newsletter and/or email communication.

Policies on Children
To ensure compliance with federal law, ScottsMiracle-Gro does not knowingly collect or maintain information provided by children under the age of 13.

Use of Cookies
ScottsMiracle-Gro may use a browser feature known as a “cookie.” Cookies are small files placed on your hard drive that assist in providing you with a customized browsing experience. ScottsMiracle-Gro uses cookies to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to the ScottsMiracle-Gro web site. Cookies can also be utilized to help provide you with information targeted to your interests, based upon your prior browsing on ScottsMiracle-Gro web site. The “help” section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. As the ScottsMiracle-Gro web site has been designed to take advantage of the use of cookies, should you configure your browser to decline their use, certain features of the ScottsMiracle-Gro web site may not function correctly and you may be required to reenter any user IDs and passwords more frequently. We, or our service providers may also use a technology stored in e-mails to help us confirm your receipt of, and response to, our e-mails and to provide you a more personalized experience.

Accessing ScottsMiracle-Gro web site from Outside of the United States
If you are visiting the ScottsMiracle-Gro web site from a location outside of the United States, your connection will be through and to servers located in the United States. Any information you provide during your visit will be processed and maintained on our Web server and/or other internal systems located within the United States.

External Links
The ScottsMiracle-Gro web site contains links to other sites that are not a part of the ScottsMiracle-Gro family, including the link to ScottsMiracle-Gro is not responsible for the privacy practices or the content of such sites. To help ensure the protection of your privacy, ScottsMiracle-Gro recommends that you review the privacy policy of any site you visit via a link from the ScottsMiracle-Gro web site.

To access registration information that you create on the ScottsMiracle-Gro web site, you will need to use a password that you create. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties. If you forget your password, click on “forgot password” in the login screen and we’ll send you an e-mail with a link to a unique URL, where you may change your password.

Public Forums
ScottsMiracle-Gro may make blogs, chat rooms, forums, message boards, and/or news groups available to its users at various times on the ScottsMiracle-Gro web site. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas (including uploading photos into these areas). ScottsMiracle-Gro has specific terms of use for these features and you must agree to comply with these terms of use prior to your initial use of these public forums.

Correcting and Updating Information
Your can update or modify your registration information if you elect to register with a ScottsMiracle-Gro web site by logging into your registration information and following the instructions provided to update or modify such information.

Updates to Privacy Policy
This privacy policy may be revised over time as new features are added to the ScottsMiracle-Gro web site. Should there be a material change to our information collection or use practices, the change will be applied only to information collected on a going forward basis and the “Effective Date” of the policy will be updated.

Notification of Changes
This privacy policy may be revised over time as new features are added to the ScottsMiracle-Gro web site. Should there be a material change to our information collection or use practices, the change will be applied only to information collected on a going forward basis and the “Effective Date” of the policy will be updated.

Security Statement
ScottsMiracle-Gro limits the number of employees that have access to the databases that contain personal information of our customers, and our employees are advised of the importance of confidentiality. While we implement these security measures, you should be aware that 100% security is not always possible.

Contacting the web site
If you have questions concerning this privacy policy, you may contact us at:

The ScottsMiracle-Gro Company
14111 Scottslawn Road
Marysville, Ohio 43041

Effective Date: March 20, 2008

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